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Press Release: DailyPay Announces Partnership with DialAmerica

DailyPay Announces Partnership with DialAmerica

Financial Solutions Company Reduces Employee Turnover and Offers Instant Payments to Leading Privately Owned Domestic Call Center

NEW YORK (August 31, 2017) - DailyPay, a financial solutions company that reduces employee turnover through instant access to wages, today announced a national partnership with DialAmerica, a leading privately owned domestic contact center company with over 3,000 employees. Together, DailyPay and DialAmerica are combating the financial burden caused by the delay that arises from weekly pay schedules. Through this partnership, employees of DialAmerica now have the ability to receive their earned but unpaid wages instantly, even on weekends and holidays.


The call center industry has one of the nation’s highest turnover rates. According to Quality Assurance and Training Connection (QATC), employee turnover at call centers averages around 45% percent with a call center spending over $6,000 to recruit, and train a new hire. Financial stress is cited as one of the leading causes of employee turnover. When call center employees can’t pay their bills on time and have to suffer exorbitant late fees, they quit in search of a new job.


“When employees achieve financial security at a job, they stay longer,” said Jason Lee, Chief Executive Offer of DailyPay. “We are very excited to integrate DailyPay as an employee benefit across DialAmerica’s 19 locations and help the company improve employee retention and recruiting. Since launching the partnership, we’ve already found tremendous improvements in employee retention.”


“The general consensus regarding DailyPay is that the app is extremely convenient and provides a safety net in case of emergencies,” explains Mike Beaubrun, Operations Manager at DialAmerica.


DailyPay’s mission is to help companies reduce turnover by mitigating their employees’ financial hardships. Seventy percent of Americans live paycheck to paycheck and 47 percent cannot afford a $400 unplanned expense. By being able to access earned wages before the scheduled payday, an employee can pay his bills on time and ultimately achieve financial security at his place of employment.


Media Contact

Melissa Barto

JCUTLER media group


Written by DailyPay

retention, Turnover, dial america, press released, Press Releases, call center

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